Customer Experience Manager at William Hill 2004 - 2019 Accomplishments and Experience 0 Ability To Deal With Changes Effectively 0 Ability To Gauge Customers’ Preferences 0 Ability To Interact And Relate Effectively With People 0 Ability To Manage And Prioritise Workload With Attention To Detail 0 Ability To Organise Activities In Line With Set Guidelines View More
BA Business Management at University Of Wolverhampton Graduated in 2006 Accomplishments and Experience 0 Business Ethhics 0 Employee Relations 0 Employment Law 0 Human Resource Management (Hrm) And Employment Relations In Public Services 0 Knowledge And Innovation Management View More
Top Skills 0 ability to gauge customers’ preferences 0 ability to interact and relate effectively with people 0 ability to manage and prioritise workload with attention to detail 0 ability to organise activities in line with set guidelines 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 able to diagnose a problem and find creative solutions 0 attentiveness and patience for customers 0 delegation skills to achieve optimal results and accomplish the required productivity results 0 experience in following disciplinary and grievance procedures 0 experience in hr policies including performance management and appraisal 0 experience in marketing or assisting in the creation of promotional campaigns and advertising 0 hands-on experience with cash register and ordering information system 0 knowledge of sanitation regulations 0 self motivated and able to work as part of a team or on own initiative 0 strong sales skills and commercial awareness Other Skills 0 cash handling including banking and reconciliation of monies as well as security procedures 0 experience in opening and closing of facilities