IT service desk analyst at Atos 2016 - 2017 Accomplishments and Experience 0 Ability To Listen And Empathise 0 Answering Calls From Probation Officers 0 Being Able To Speak To Client Whilst Inputting Issue On System 0 Diagnose: Draw On Your Knowledge Of Distributed Systems To Identify And Fix Network / System / Service-Level Issues 0 Running Kpi Reports For Team Leaders View More