control centre operator at Mitie 2017 - 2020 Accomplishments and Experience 0 Analytical Skills To Manage Large Amounts Of Data 0 Correctly Utilise Sums (Service User Management Systems) 0 Deliver Exceptional Level Of Service To Each Customer By Listening To Concerns And Answering Questions 0 Handle All Incoming Calls From Police Custody Blocks. 0 Identify And Report Unsafe Operations To Supervisor Immediately View More
Customer Service Manager at Delta Sourcing Group 2016 - 2017 Accomplishments and Experience 0 Analyse Data To Find The Most Efficient Sales Methods 0 Created Boardroom Multimedia Presentations Including Video And Text 0 Extended Existing Customer Relationships Through Extensive Communication And Tried-And-True Marketing Strategies. 0 Managed Day-To-Day Sales And Customer Service Operations, Including Supervision And Assignment Delegation For 12 Member Team. 0 Recruited, Hired And Trained 8 Employees For Marketing And Sales Department. View More
Floor Manager at Shahimahal 2013 - 2016 Accomplishments and Experience 0 Developed, Implemented And Managed Business Plans To Promote Profitable Food And Beverage Sales 0 Led And Directed 5 Team Members On Effective Methods, Operations And Procedures. 0 Purchased Adequate Quantities Of Necessary Restaurant Items, Including Food, Beverages, Equipment And Supplies. 0 Reconciled Cash And Credit Card Transactions To Maintain Accurate Records. 0 Skilfully Interacted With External Vendors To Obtain Best Quality In Pricing And Product.
NVQ 2 Customer Service at Bourneville College Graduated in 2012 Accomplishments and Experience 0 Customer Service And Skills For Work, Level 1 0 Environmental Awareness 0 Personal Skills 0 Service Skill
BTEC Diploma In Business Level 3 at South And City College Birmingham Graduated in 2010 Accomplishments and Experience 0 Business 0 Economic Issues (An Introduction) 0 Emarketing In Practice 0 Introduction To Marketing 0 Law Of Business Associations
GCSE at Washwood Heath Technology College Graduated in 2006 Accomplishments and Experience 0 Citizenship Gcse 0 Double Award Science 0 English Language 0 English Literature 0 Graphics View More
Top Skills 0 ability to generate creative ideas to improve performance 0 analytical skills to manage large amounts of data 0 comfortable with high volume workload 0 excellent communication and interpersonal skills 0 Excellent Communication Skills For Communicating Within The Team Technically And With Non-Technical Members Of The Business. 0 Teamwork And Communication Skills Other Skills 0 ability to analyse and evaluate employee performance 0 analytical mind with problem-solving aptitude 0 strong customer-service skills including issue resolution and negotiation