- Top Skills
- 0 ability to gauge customers’ preferences
- 0 ability to interact and relate effectively with people
- 0 ability to motivate employees
- 0 ability to organise activities in line with set guidelines
- 0 ability to tackle and solve the frequent problems that can arise in a typical workday
- 0 able to diagnose a problem and find creative solutions
- 0 attentiveness and patience for customers
- 0 cash handling including banking and reconciliation of monies as well as security procedures
- 0 desire to develop within the industry
- 0 excellent customer service skills
- 0 experience in administration of health and safety policy and emergency action procedures
- 0 knowledge of cash management and bookkeeping procedures
- 0 self motivated and able to work as part of a team or on own initiative
- 0 service industry experience
- 0 willingness to adapt shifts when required
- Other Skills
- 0 ability to consistently maintain positive client relationships
- 0 ability to deal with changes effectively
- 0 ability to manage and prioritise workload with attention to detail
- 0 ability to perform well in a fast-paced environment
- 0 ability to stay calm while working under pressure
- 0 computer literate and proficient using microsoft suite
- 0 delegation skills to achieve optimal results and accomplish the required productivity results
- 0 demonstrable customer-service skills
- 0 experience as a supervisor
- 0 experience in hr policies including performance management and appraisal
- 0 experience in opening and closing of facilities
- 0 flexible with working hours
- 0 hands-on experience with cash register and ordering information system
- 0 knowledge of relevant security procedures as well as acting as key holder
- 0 knowledge of sanitation regulations
- 0 listening and communication skills for dealing with customers
- 0 organisational skills with the ability to monitor dedicated work space
- 0 strong sales skills and commercial awareness
- 0 time-management to balance bookings with admin work