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  • Top Skills
  • 0 ability to embrace a fast paced and changing environment
  • 0 ability to follow directions and work in collaboration
  • 0 ability to listen and empathise
  • 0 able to build genuine rapport over the telephone
  • 0 able to remain calm under building pressure and demonstrate positive attitude
  • 0 comfortable with high volume workload
  • 0 commercial awareness to understand and manage client concerns
  • 0 desire to proactively learn and develop
  • 0 develop schedules and timetables with specific milestones and deadlines
  • 0 identify and organise systems and required resources
  • 0 maintain adequate preparation time for scheduled meetings/deadlines
  • 0 strong customer-service skills including issue resolution and negotiation
  • 0 strong organisational skills with the ability to multi task

  • Other Skills
  • 0 ability to recognise and resolve discovered discrepancies
  • 0 adjust priorities and eliminate tasks on an on-going basis to prioritise essential important tasks
  • 0 appreciation of great creative work and the ability to judge accordingly
  • 0 desire to enhance and develop skills and knowledge