Support Analyst at Business in the Community 2019 - 2020 Accomplishments and Experience 0 Organise Training Programs For Customers In Technology And Enable To Gain Competency
Business Analyst at Cognizant 2017 - 2019 Accomplishments and Experience 0 Communicate The Financial And Operational Impact Of Any Changes 0 Experience With Valuation Modeling And Forecasting 0 Motivate The Departments In Reaching Their Goals
Top Skills 0 ability to motivate employees 0 ability to tackle and solve the frequent problems that can arise in a typical workday 0 ability to think laterally by analysing scenarios and drawing suitable conclusions 0 develop schedules and timetables with specific milestones and deadlines 0 familiarity with remote desktop applications and help desk software 0 good understanding of computer systems and mobile devices 0 listening and communication skills for dealing with customers 0 organise personal time to carry out responsibilities Other Skills 0 ability to consistently maintain positive client relationships 0 ability to provide step-by-step technical help 0 hands-on experience with windows/linux/mac os environments 0 self motivated and able to work as part of a team or on own initiative