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  • Top Skills
  • 0 ability to follow directions and work in collaboration
  • 0 ability to interpret and explain complex legislation to non-specialists
  • 0 ability to think laterally by analysing scenarios and drawing suitable conclusions
  • 0 ability to use own initiative and make decisions under pressure
  • 0 capacity to understand and embrace new technology
  • 0 comfortable presenting at public events
  • 0 desire to enhance and develop skills and knowledge
  • 0 experience in communicating with customer/client through the telephone
  • 0 knowledge of business operations and procedures
  • 0 knowledge of office management systems and procedures
  • 0 organise personal time to carry out responsibilities
  • 0 professional appearance and courteous manner
  • 0 proficiency in ms office with expertise using microsoft word / powerpoint / excel

  • Other Skills
  • 0 ability to concentrate on one task for long periods of time
  • 0 ability to delegate responsibilities effectively
  • 0 ability to listen and empathise
  • 0 ability to maintain accurate records and filing systems
  • 0 ability to work independently and as part of a team
  • 0 able to build rapport with potential/customers new clients as well as strong relationships internally
  • 0 accurately estimate time and effort required to complete a task
  • 0 comfortable presenting information to management and colleagues
  • 0 detail oriented and comfortable working in a fast-paced office environment
  • 0 experience in handling customer/client complaints
  • 0 knowledge of customer service functions and principles
  • 0 maintain adequate preparation time for scheduled meetings/deadlines
  • 0 proven leadership qualities (able to motivate and inspire others)
  • 0 use logic and reasoning to identify the strengths and weaknesses of alternative solutions