Bachelor's Degree at University Of Birmingham Graduated in 2019 Accomplishments and Experience 0 Burn Fm - University Radio 0 English 0 Redbrick - University Newspaper
Top Skills 0 ability to follow directions and work in collaboration 0 ability to interpret and explain complex legislation to non-specialists 0 ability to think laterally by analysing scenarios and drawing suitable conclusions 0 ability to use own initiative and make decisions under pressure 0 capacity to understand and embrace new technology 0 comfortable presenting at public events 0 desire to enhance and develop skills and knowledge 0 experience in communicating with customer/client through the telephone 0 knowledge of business operations and procedures 0 knowledge of office management systems and procedures 0 organise personal time to carry out responsibilities 0 professional appearance and courteous manner 0 proficiency in ms office with expertise using microsoft word / powerpoint / excel Other Skills 0 ability to concentrate on one task for long periods of time 0 ability to delegate responsibilities effectively 0 ability to listen and empathise 0 ability to maintain accurate records and filing systems 0 ability to work independently and as part of a team 0 able to build rapport with potential/customers new clients as well as strong relationships internally 0 accurately estimate time and effort required to complete a task 0 comfortable presenting information to management and colleagues 0 detail oriented and comfortable working in a fast-paced office environment 0 experience in handling customer/client complaints View All Skills