2011 - 2019
- Accomplishments and Experience
- 0 Ability To Listen And Empathise
- 0 Address Customer Complaints And Questions
- 0 Analytical Mind With Problem-Solving Aptitude
- 0 Analytical Skills To Manage Large Amounts Of Data
- 0 Assist In Development And Implementation Of New Procedures And Features To Enhance The Workflow
- 0 Assist In Development And Implementation Of New Procedures And Features To Enhance The Workflow Of The Department
- 0 Comfortable With High Volume Workload
- 0 Deal With Customer Complaints That Can'T Be Solved By Front-Line Staff
- 0 Desire To Proactively Learn And Develop
- 0 Mentor Junior Employees
- 0 Monitors And Analyses Department Work To Develop More Efficient Procedures
- 0 Organise Financial Data Into Useable Information And Maintain Updated Records
- 0 Provide Training To New And Existing Staff As Needed
- 0 Reconcile Any Discrepancies Or Errors Identified By Conversing With Employees
- 0 Resolve Any Issues Or Mistakes
- 0 Strong Customer-Service Skills Including Issue Resolution And Negotiation
- 0 Suggest Ways To Work More Efficiently And Enhance The Process