Customer retentions agent at Sitel 2019 - 2020 Accomplishments and Experience 0 Ability To Multi-Task With Strong Organisational Skills 0 Comfortable With High Volume Workload 0 Determine Clients’ Needs And Financials Abilities To Propose Solutions That Suit Them 0 Experience In Communicating With Customer/Client Through The Telephone 0 Strong Sales Skills And Commercial Awareness