Project Support at Scottish Power 2004 - 2017 Accomplishments and Experience 0 Ability To Tackle And Solve The Frequent Problems That Can Arise In A Typical Workday 0 Determine And Research User Questions And Resolve Information Systems Problems 0 Event Management 0 Launching An Internal Communication Programme 0 Monitor Performance And Maintain Systems According To Requirements 0 Plan And Implement Systems Automation 0 Receive And Prioritise Issues And Forwards Using Escalation Procedures 0 Reporting 0 Research And Analysis 0 Writing Content For Intranet Site