2017 - 2018
- Accomplishments and Experience
- 0 Ability To Listen And Empathise
- 0 Ability To Work With Dynamic Teams
- 0 Act As The Point Of Contact And Handle Customers’ Individual Needs
- 0 Analyse Consumer Behaviour And Determine Customer Personas
- 0 Analytical Mind With Problem-Solving Aptitude
- 0 Analytical Skills To Manage Large Amounts Of Data
- 0 Business And Commercial Acumen
- 0 Comfortable With High Volume Workload
- 0 Conduct Performance Evaluation Using Key Metrics
- 0 Design And Implement Marketing Strategies Aligned With Business Targets
- 0 Desire To Enhance And Develop Skills And Knowledge
- 0 Desire To Proactively Learn And Develop
- 0 Develop Trust Relationships With A Portfolio Of Major Clients To Ensure They Do Not Turn To Competition
- 0 Experience In Communicating With Customer/Client Through The Telephone
- 0 Generate Innovative Ideas To Support Customers And Boost Brand Awareness
- 0 Give Direction To Marketing Efforts With The Most Effective Methods And Tools
- 0 Manage A Portfolio Of Accounts To Achieve Long-Term Success
- 0 Provide After-Sales Support To Retain Customers
- 0 Resolve Issues To Maintain And Strengthen Customer Trust
- 0 Serve As The Point Of Contact For Customers In Your Portfolio
- 0 Suggest Company Products/Services That Maximise Client Satisfaction