Intern at Lloyds banking group 2016 Accomplishments and Experience 0 • Became Familiar With Some Banking Software And Further Developed Teamwork & Communication Skills. 0 • Created Spreadsheets To Efficiently Display And Record Financial Information. 0 Conducted Research On The Financial Ombudsman And Other Financial Institutions. 0 Filled Out The Corresponding High-Level Forms. 0 Shadowed The Customer Service Team, Administrative Tasks, Learning How To Analyse Regulated Complaints.