Examinations and Awards Administrator at Northumbria University 2018 - 2019 Accomplishments and Experience 0 Assisted With And Oversaw The Recruitment And Training Of New Intake Of Exam Invigilators 0 Dealt With Queries From Students Via Multiple Outlook Inboxes As Well As By Telephone 0 Demonstrable Customer-Service Skills 0 Ensured That Previous And Current Students' Records Were Maintained Correctly And Made Available To Them On Request 0 Manage Correspondence By Answering Emails And Telephone Calls 0 Supported Current Students Through Examination And Graduation Periods