Business Consultant at Deloitte 2018 - 2019 Accomplishments and Experience 0 Analyse And Interpret Data To Unearth Weaknesses And Problems 0 Assigns Tasks To Members Of The Team 0 Communicate Personally With Customers To Ensure Customer Satisfaction 0 Develop A Strategy The Team Will Use To Reach Goals 0 Experience In Communicating With Customer/Client Through The Telephone 0 Introduce And Manage In-House It Systems Ensuring That They Are Fit For Purpose 0 Knowledge Of Customer Service Functions And Principles 0 Proficiency In Ms Office With Expertise Using Microsoft Word / Powerpoint / Excel 0 Provide Support And Insight Into Significant Organisational Changes