Front Desk Duty Manager at Marriott International 2018 - 2019 Accomplishments and Experience 0 Carrying Out Trainings And Performance Reviews For Line Colleagues To Foster Continuous Feedback And Improvement 0 Interacting With Guests To Obtain Feedback On Product Quality And Service Levels 0 Knowing Hotel Rates, Daily Selling Strategy, Discounts And How To Handle Reservation In Order To Achieve Maximum Optimum Rate 0 Managing Front Desk Associates To Ensure Delivery Of Highest Possible Levels Of Customer Care 0 Successfully Managed Crisis Situations