Business Analyst at Capita - John Lewis 2019 - Current Accomplishments and Experience 0 Conduct And Coordinate Research To Support Strategic And Business Planning Within Various Programs 0 Conduct Interviews With Department Leaders And Senior Management Staff 0 Coordinate With It Team Develop Schedule And Deadlines According To Project 0 Define Project Requirements By Identifying Project Forming Project Team And Establishing Project Budget 0 Develop And Perform Work Flow Analysis To Find Out The Difficulties In Reaching Goals 0 Experience In Communicating With Customer/Client Through The Telephone 0 Train Staff On Business Process And System