Account Manager at BT plc 2017 - 2019 Accomplishments and Experience 0 Act As The Point Of Contact And Handle Customers’ Individual Needs 0 Develop Our Social Media Strategy 0 Forecast Sales Performance Trends And Act Proactively To Increase Our Market Segment 0 Leader With Both Creative And Analytical Capabilities 0 Network With Industry Experts And Potential Clients To Drive Brand Awareness 0 Resolve Conflicts And Provide Solutions To Customers In A Timely Manner 0 Resolve Issues To Maintain And Strengthen Customer Trust 0 Serve As The Point Of Contact For Customers In Your Portfolio