Business Test Consultant at Sparta Global 2019 - Current Accomplishments and Experience 0 Analyse And Interpret Data To Unearth Weaknesses And Problems 0 Develop A Strategy The Team Will Use To Reach Goals 0 Develop Action Plans To Enhance Operational Controls And Optimise Customer Service 0 Develop Detailed Business Plans To Drive Small Or Radical Changes 0 Experience In Communicating With Customer/Client Through The Telephone 0 Knowledge Of Customer Service Functions And Principles 0 Make Sure That The Business Complies With All Regulations Both Legal And Set Forth By The Company 0 Manage The Flow Of Day-To-Day Operations 0 Proficiency In Ms Office With Expertise Using Microsoft Word / Powerpoint / Excel 0 Provide Support And Insight Into Significant Organisational Changes 0 Requirem