2018 - 2019
- Accomplishments and Experience
- 0 • Customer Facing Role, Dealing With A High Volume Of Enquires, Transactions And Complaints For Leading Uk Hotel Company
- 0 • Dealing With A Large Number Of Customers On A Daily Basis And Ensuring Complete Satisfaction
- 0 • Greeting Guests And Managing All Staff Reservation Requests In Uk
- 0 • Handling Customer Complaints Promptly And Effectively With Minimal Disruption To Hotel
- 0 • Handling Queries Via Email, Post, And Telephone
- 0 • Providing Personal Assistance And Operational Support To General Manager In Running Of Hotel
- 0 • Training Junior Members On Hotel Polices, Customer Services And It Systems
- 0 • Writing Professional Letter Responses To Customers Using Microsoft Office