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  • Accomplishments and Experience
  • 0 Ability To Listen And Empathise
  • 0 Answering Calls From Probation Officers
  • 0 Being Able To Speak To Client Whilst Inputting Issue On System
  • 0 Diagnose: Draw On Your Knowledge Of Distributed Systems To Identify And Fix Network / System / Service-Level Issues
  • 0 Running Kpi Reports For Team Leaders
  • 0 Taking Down Information Correctly
  • 0 Taking Information And Logging To It Second Line Support
  • 0 Training Colleagues With New Procedures
  • 0 Using Pc Systems