control centre operator at Mitie 2017 - 2020 Accomplishments and Experience 0 Analytical Skills To Manage Large Amounts Of Data 0 Correctly Utilise Sums (Service User Management Systems) 0 Deliver Exceptional Level Of Service To Each Customer By Listening To Concerns And Answering Questions 0 Handle All Incoming Calls From Police Custody Blocks. 0 Identify And Report Unsafe Operations To Supervisor Immediately 0 Performed In-Depth Research To Answer More Complex Questions 0 Provide Regular Liaison And Timely Feedback To Management Team On All Aspects Of Service Delivery