Business Analyst 1 at Optum 2019 - 2020 Accomplishments and Experience 0 Conduct And Coordinate Research To Support Strategic And Business Planning Within Various Programs 0 Coordinate With It Team Develop Schedule And Deadlines According To Project 0 Define Project Requirements By Identifying Project Forming Project Team And Establishing Project Budget 0 Experience In Communicating With Customer/Client Through The Telephone 0 Maintain User Confidence And Protect Operations By Keeping Information Confidential 0 Review Existing Tools Of Functions To Improve Performance 0 Train Staff On Business Process And System