Sales Strategy Lead at British Airways 2018 - 2019 Accomplishments and Experience 0 Conducted Qualitative And Quantitative Analysis To Design And Develop Sme And Corporate Propositions 0 Created And Delivered Training To Our Customer Service Partners And Acted As A Point Of Escalation For Decision-Making 0 Created And Presented Business Cases To Internal Governance Boards 0 Managed The Operations Of British Airways’ On Business Sme Loyalty Program Which Included Overseeing Operational Performance 0 Project Managed British Airways’ New Corporate Recognition Program Working Closely With Our Atlantic Joint Business Partners