Customer Experience Specialst at British Airways 2020 - Current Accomplishments and Experience 0 Answer Customers’ Questions About Specific Products/Services 0 Assess Customers Needs And Provide Assistance And Information On Product Features 0 Collect Payments Whether In Cash Or Credit 0 Cross-Sell Products And Introduce New Ones 0 Experience In Marketing Or Assisting In The Creation Of Promotional Campaigns And Advertising 0 Provide World Class Experience To The Customers 0 Remain Knowledgeable On Products Offered And Discuss Available Options