Peer Mentor at certitude 2018 Accomplishments and Experience 0 Ability To Generate Creative Ideas To Improve Performance 0 Able To Build Rapport With Potential/Customers New Clients As Well As Strong Relationships Internally 0 Analytical Mind With Problem-Solving Aptitude 0 Attentiveness And Patience For Customers 0 Comfortable With High Volume Workload 0 Desire To Enhance And Develop Skills And Knowledge 0 Experience In Communicating With Customer/Client Through The Telephone 0 Knowledge And Understanding Of All The Company’S Policies And Procedures