Customer Service Administrative Assistant at IF Research 2018 - 2019 Accomplishments and Experience 0 Conducted All Administration Tasks As Well As Being Flexible And Demonstrating Initiative By Completing Other Duties 0 Dealing With Customer Enquires Daily To Investigate And Solve Issues In A Fast-Paced Environment Whilst Remaining Calm. 0 Dealing With Multiple Customer’S Issues Through Live Chat, Telephone, And Email Daily. 0 Efficient Data Entry Into Ict Systems To Improve The Organisation Of The Team’S Customer Enquiry Progress. 0 Improved Organisational, Leadership And Collaboration Skills By Assisting In Training New Staff With Motivational Strategies