PR Copywriter at Zorile Toys 2011 - 2012 Accomplishments and Experience 0 • Anticipate, Manage And Respond To All Client Inquiries By Working With Internal Departments And Third Parties. 0 • Created, Coordinated And Reviewed Content For The Website, Www.Zorilestore.Ro To Provide Buyers Engaging Product Information. 0 • Improved Customer Brand Awareness By Writing All Press Releases For Local And National Newspapers And Online Outlets. 0 • Managed Product Refunds And Customers’ Complaints In A Timely And Polite Manner Which Led To Customer Loyalty.