Operations Manager at Genpact 2006 - 2020 Accomplishments and Experience 0 Client Management & Building Healthy Working Relationships 0 Client Relationship Managment 0 Create And Manage Process Documentation And Operating Instructions 0 Design Service Level Agreements - Sla 0 Establish Performance Metrics 0 Establish Process Flow 0 Establish Process Procedures And Workflow Management 0 Leading Client Meetings 0 People Development 0 Performance Management 0 Proven People Management Track Record. 0 Responsible To Design Operations 0 Robotic Process Automation Using Uipath 0 Staff Annual Appraisal 0 Stake Holder Management 0 Strong People Management Skills – Can Motivate Team Members 0 Transition & Migration Management