Customer Service Advisor at Concentrix - RAC 2019 Accomplishments and Experience 0 • Active Listening To Customers Queries And Achieving Positive Customer Satisfaction. 0 • Creating Engaging Posters And Developing New Ideas To Raise Awareness About Important Events That Are Going On In The Office. 0 • Ensured That Customers Problems Are Completely Resolved By Anticipating Their Needs And Giving Them The Appropriate Outcome. 0 • Exceeded Quality Target Of 90% For Calls And Service Delivery.