Customer Service at John Lewis & Partners 2019 - 2020 Accomplishments and Experience 0 Ability To Gauge Customers’ Preferences 0 Answer Customers’ Questions About Specific Products/Services 0 Assess Customers Needs And Provide Assistance And Information On Product Features 0 Coordinate With The Retail Sales Representatives Team To Provide Excellent Customer Service 0 Follow All Companies Policies And Procedures 0 Handle Returns Of Merchandise 0 Listening And Communication Skills For Dealing With Customers 0 Manage Transactions With Customers Using Cash Registers 0 Present Sales And Expenses Reports And Realistic Forecasts To The Management Team 0 Remain Knowledgeable On Products Offered And Discuss Available Options 0 Willingness To Adapt Shifts When Required