2017 - 2024
- Accomplishments and Experience
- 0 built a bank of new tutors, recruited from highly engaged past students to grow capacity and grow course intake
- 0 developed case studies through effective discovery and deep dives, uncovering individual and client objectives
- 0 explored business development opportunities using pipedrive crm and linkedin sales navigator to track progress and develop the target market
- 0 identified issues in the team-scared of using the phone sell, poor objection handling and zero discovery process
- 0 initiated and oversaw development of direct sms clicksend marketing outreach and customer service call processes to progress clients through the sales pipeline
- 0 reviewed the customer market to identify and map the customer needs to the business strengths and its offer