2010 - 2021
- Accomplishments and Experience
- 0 coordinated high-performing teams to create and implement strategic sales initiatives across various operational functions, including client relationship management and customer services, which increased sales revenue by 12
- 0 identified process improvement opportunities and recommended solutions using principles of process excellence and related tools, resulting in a 20% increase in overall productivity
- 0 maintained project tracking and provided regular status updates to stakeholders, which improved overall project and team efficiency by 6
- 0 partnered with lines of business and technology teams and made recommendations for a future state, which resulted in a 17% reduction in operational costs
- 0 reviewed and researched current state processes by identifying enhancement, modernization, and automation opportunities, which enhanced overall process efficiency by 18