2019 - 2020
- Accomplishments and Experience
- 0 aimed to reduce the empty idle time throughout the region by communicating with depots and terminals, port operations departments, and m&r to keep a fluid inventory and minimize terminal storage
- 0 approve payments to the trucking community by processing email requests and creating work orders for container drays and chassis splits
- 0 assisted and coordinated with suppliers, railways, ports, and depots through both email and phone calls
- 0 maintained inventory at needed levels in depots and terminals by comparing inventory and booking levels to ensure equipment met export demands
- 0 maximize off-hire and on-hire program by communicating with leasing companies to return and/or pick up equipment from the depots and terminals to enhance logistical operations and target cost saving initiatives
- 0 performed equipment confirmation and release at depots and terminals to ensure customers can pick up and return equipment for export bookings
- 0 provide immediate problem resolution for internal and external customers by identifying the dilemma and strategizing a solution to ensure excellent customer service