2017 - Current
- Accomplishments and Experience
- 0 Active Involvement In Attending The Weekly Client Calls, Understanding The Requirements Of The Clients And Sharing Reports With Them
- 0 Administering The New Vendor Registrations/Onboarding, Pre-Qualification And Document Management Along With Insurance
- 0 At Present, Working As Client Service Representative For Avetta (Usa), The Client Of Netscribes
- 0 Availability
- 0 Coaching And Mentoring The Training Sessions For Clients To Use The Avetta Connect Portal
- 0 Coaching, Mentoring And Guiding The New Employees
- 0 Collaborating Extensively With Senior Management To Resolve Client Issues While Improving The Effectiveness Of The Team And The Information Available To Our Clients
- 0 Conducting Quality Check For New Employees Regarding Quality
- 0 Delivering Significant Business Results That Utilize Strategic And Creative Thinking, Problem Solving, While Taking Individual Initiatives
- 0 Effectively Handling And Resolving The Escalations And Queries Through Calls (Both Inbound And Outbound Calls) And Emails
- 0 Identifying The Improvement Areas Internally As Well As Performing Closely With All Internal Stakeholders To Generate Solutions
- 0 Involving In The Business Development Activities To Help, Identify And Research Opportunities On New/Existing Clients
- 0 Key Deliverables
- 0 Managing Entire Asia-Pacific Regions (Australia, New Zealand, Singapore, And India) And Middle East Regions
- 0 Possess No Bond With The Current Employer
- 0 Providing The Customers With A Resource For Understanding, Empathy, And Education On Various System Functions, Processes, And Self-Help Tools Available To Them Through Both Inbound And Outbound Communication Channels
- 0 Ready To Relocate Immediately