collections agent at arvato financial solutions, glasgow 2018 Accomplishments and Experience 0 Analysing Financial Transactions. 0 Communication With Customers Via Inbound And Outbound Calls. 0 Entering Customers Meter Readings. 0 Informing Customers Of Consequences Of Not Paying Their Outstanding Balances. 0 Inputting Notes And Customer Information Accurately. 0 Liaising With Other Departments In Order To Find The Correct Resolution For Customers. 0 Logging Complaints. 0 Offer Advice Or Refer Customers To Debt Counsellor. 0 Promoting Smart Meters. 0 Sending Bills To Customers. Using Computer System. 0 Set Up Payment Arrangements. 0 Showing Empathy Towards Customers 0 Take Payments.