Guest Services Agent at London Town Group 2019 - 2020 Accomplishments and Experience 0 Ability To Multi-Task With Strong Organisational Skills 0 Ability To Work With Dynamic Teams 0 Active Listening - Understanding The Customers' Needs 0 Book Reservations For Travel / Hotels / Rental Cars 0 Comfortable With High Volume Workload 0 Deal With Customer Enquiries And Aim To Meet Their Expectations 0 Desire To Enhance And Develop Skills And Knowledge 0 Desire To Proactively Learn And Develop 0 Experience In Communicating With Customer/Client Through The Telephone 0 Give Advice About Local Weather Conditions And Attractions