Apple Technical Advisor at Teleperformance 2016 - 2018 Accomplishments and Experience 0 1. Championing Apple Stores Globally To Provide The Support, Advice And Product Knowledge For All Apple Customers Requests Face 0 2. Handling Inbound, Outbound & Scheduled Calls From Customers Regarding All Apple Products. 0 3. Working As Account Security, Adhering To Data Protection Policies In A Target Driven Environment. 0 4. Coaching A Team Of New Starters Every Campaign Cycle. 0 5. Handling Calls Escalations From Other Departments And Colleagues 0 6. Team Meetings To Discuss And Develop Team Based Goals And Methods To Improve.