Customer Service Assistant at Waitrose & Partners 2014 - 2016 Accomplishments and Experience 0 Acquired Excellent Customer Service And Communication Skills Through Working With A Range Of People. 0 Implemented Planograms As Part Of The Operations Team. 0 Remained Calm And Professional Whilst Resolving Customer’S Queries And Complaints Using Initiative In A Fast-Paced Environment 0 Trained On Various Departments Such As Fresh And Ambient, Deli Counter, Operations And Tills. 0 Understanding Importance Of Thorough Product Knowledge