Complaints Handler at Lloyds Banking Group 2014 - 2015 Accomplishments and Experience 0 Able To Build Rapport With Potential/Customers New Clients As Well As Strong Relationships Internally 0 Analytical Skills To Manage Large Amounts Of Data 0 Comfortable With High Volume Workload 0 Experience In Communicating With Customer/Client Through The Telephone 0 Listening And Communication Skills For Dealing With Customers