Front Of House at Harrods 2015 - 2016 Accomplishments and Experience 0 Ability To Listen And Empathise 0 Ability To Think Laterally By Analysing Scenarios And Drawing Suitable Conclusions 0 Able To Build Rapport With Potential/Customers New Clients As Well As Strong Relationships Internally 0 Analytical Mind With Problem-Solving Aptitude 0 Desire To Enhance And Develop Skills And Knowledge 0 Experience In Communicating With Customer/Client Through The Telephone