Customer Service Advisor at First Bank Nigeria Ltd 2012 - 2020 Accomplishments and Experience 0 Cross-Sell Products And Introduce New Ones 0 Develop And Execute Sales Plan To Achieve Sales Targets And Expand Our Customer Base 0 Remain Knowledgeable On Products Offered And Discuss Available Options 0 Report On Sales Results On A Regular Basis And Suggest Improvements 0 Attend To A Large Volume Of Customer Calls And Providing An Immediate Or A Holding Response 0 Enquiry Management And Offering Professional And Financial Advisory To Customers 0 Ensure All Customer Complaints Are Dealt With In An Empathetic, Friendly And Professional Manner 0 Onboarding Customers With Kyc, Customer Relationship And Account Management 0 Processing Of Branch Operational Expenses, Assets Requests And Maintenances. 0 Providing Exceptional Customer Service Delivery And Cross Selling Of Bank Products;