Social Media Advisor at Vodafone 2018 - 2019 Accomplishments and Experience 0 Also Handled Complaints Over The Phone Which Required A Lot Of Case Management (Account Investigation And Call Backs) 0 Closely Worked With Other Departments To Resolve Customer Issues Such As The Collections Department And Customer Relations 0 Communicated With Third Party Companies On Behalf Of Customers 0 Dealt With Customer Engagements On Facebooktwitter And Instagram 0 Handled Customer Complaints And Queries